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                  Hotline:+86-0312-3917333
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                  Your location:Home > Service > Service and Support
                  Service and Support

                  Service Hotline

                  Phone: +86-0312-3917333

                  After-sales service within 1 hour response, 24 hours to solve the problem;
                  You can also click on theQQ customer service, sales and other advice.

                  Service Process

                  AReceived customer demand information to the sales manager
                  BProject manager to understand customer needs, to help customers selection and design
                  CThe project manager sends the quotation and equipment production cycle to the customer
                  DThe two sides signed a contract to confirm the technical agreement, billing information
                  EAfter the customer prepaid, the project manager orders the production department
                  FDebugging aging, from time to time to provide production
                  GAfter the end of the payment to make a library plan
                  HTracking customer sales and the first time to deal with, to collect customer feedback, submitted to the after-sales service
                  IRegular visits every six months, service 3 years, collect customer advice and filing

                  After-sales service commitment

                  1. After the arrival of the product installation guide, can be trained several times.
                  2. Commissioned, sold by the person in charge for life.
                  3. Responsible person phone 24 hours boot.
                  4. Can provide on-site service by plane or car.
                  5. Regular return visit, life service.

                  Back To Top

                  Address:Floor 1, Zone 5, South Yard, Weikong Electromechanical Industrial Park, 123 Huaguang Road, Gaokai District, Baoding City, Hebei Province

                  Fax:+86-0312-5096310    Email:hc@hong-cheng.cn

                  Hotline:+86-0312-3917333    Technical Support:+86-0312-3917233

                  Copyright ? Hongcheng Converter Manufacturing Co.,Ltd

                  Hebei ICP prepared 11024928    

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